Stay On Brand. Stay Current. Save Time.Get More Made. Get It Faster. Increase Your Output.Have Design Covered. Always Be Ready. Stay Ahead.
Get ongoing, on-brand creative design through one monthly subscription, with one active request at a time and a clear queue for what comes next.
Watch: how Core Pass works
Keep your design queue moving with priority handling and one active request at a time, from everyday graphics to supported website work.
Watch: how Growth Pass works
Give your ongoing design work our highest priority, with one active request at a time and a clear process for changing business needs.
Watch: how Mastery Pass works
Your Design. Taken Care Of.
- Finding a designer every time something comes up
- Design queue keeps growing
- Design is constantly urgent
- Repeated quoting and admin
- Too much waiting between requests
- Backlog never feels clear
- Brand looks inconsistent
- More work needs to ship each month
- New opportunities wait for design
- Design jobs pile up or get delayed
- Internal team loses time chasing design
- The business needs dependable priority support
- One monthly subscription
- Priority design support
- Highest-priority design support
- Standard-priority design support
- One active request at a time
- One active request at a time
- One active request at a time
- Clear progress and feedback
- Clear priorities and staged delivery
- An organised request queue
What Core Pass does for you.
What Growth Pass does for you.
What Mastery Pass does for you.
Stay on brand
Design follows your approved identity.
Stay Current
Fresh design work keeps the business up to date.
Save Time
One monthly payment removes repeated quoting and sourcing.
Request varied work
Graphics, copywriting, presentations, print, packaging, POS, apparel and merchandise, events and spaces, and websites.
Keep It Organised
One active request and a clear queue.
Save on hiring
Get creative support on its own or alongside your in-house team, without the cost and time of hiring staff or sourcing and managing freelancers for every job.
Priority handling, and rapid response for your active requests.
Get It Faster
Priority turnaround reduces waiting.
Manage your output
Organise work by business priority.
Request varied work
Graphics, copywriting, presentations, print, packaging, POS, apparel and merchandise, events and spaces, and websites.
Stay Consistent
More output without sacrificing the brand.
Support your growth
Get creative support on its own or alongside your in-house team, without the cost and time of hiring staff or sourcing and managing freelancers for every job. Priority support helps you keep pace as needs grow.
Have design support
An ongoing service for recurring requests.
Respond to opportunities
Reprioritise your queue as needs change.
Stay Ahead
Move quickly when priorities change.
Request varied work
Graphics, copywriting, presentations, print, packaging, POS, apparel and merchandise, events and spaces, and websites.
Keep Quality High
Broad output stays aligned to the brand.
Protect team time
Get creative support on its own or alongside your in-house team, without the cost and time of hiring staff or sourcing and managing freelancers for every job. Keep requests and feedback together to reduce internal chasing and coordination.
Relevant work.
See all work


What clients say about their subscription.
The team are a joy to work with. Super helpful and always on the ball with everything. We’ve used them for website design as well as logo design and their patience is commendable.
Is this right for you?
Honest answers save both of us time.
- For new and established businesses starting or expanding their ongoing design support.
- You have recurring design work and want ongoing designer support.
- You have recurring design work that benefits from priority handling.
- You have a steady flow of commercially important design work.
- Standard-priority handling suits your workload.
- You can keep a clear queue and provide timely feedback.
- Highest-priority handling is valuable to your business.
- You can prioritise a queue with one active request at a time.
- One active request at a time suits how your team works.
- You can prioritise one active request and give timely feedback.
- You only need a single project rather than ongoing design support.
- Standard-priority support would meet your needs. Choose Core Pass.
- You do not need highest-priority handling. Choose Core Pass or Growth Pass.
- You need higher-priority handling. Choose Growth Pass or Mastery Pass.
- You need highest-priority handling. Choose Mastery Pass.
- You only need a single project rather than ongoing design support.
- You require simultaneous active requests or a guaranteed fixed output each month. All tiers work on one active request at a time, with output depending on complexity and feedback.
- You only need a single project, simultaneous active requests or a guaranteed fixed monthly output.
- You require simultaneous active requests or a guaranteed fixed output regardless of complexity and revisions.
- You require multiple stakeholders to direct the work independently, rather than one person consolidating feedback and approving decisions.
Exactly what you get.
- Completed work is supplied in formats appropriate to each job: production-ready PDFs for print, PNG/JPG/SVG for digital graphics, editable documents or the agreed platform for copy, and the agreed platform for websites. Editable working and source files are available on request where applicable, excluding third-party assets we cannot transfer.
- Stock imagery included.
- Every deliverable is reviewed against your brief for accuracy, consistency and finish.
- Turnaround
- 5 working days on average
- Turnaround
- 2 working days on average
- Turnaround
- 1 working day on average
- Revision rounds
- Unlimited within the brief
Lifetime Brand Hub access: request queue, briefs, uploads, progress and files.
Monthly planning call
One 60-minute strategy or campaign-planning call each subscription month to review priorities, plan upcoming campaigns, discuss design needs and align the next tasks in your queue.
Brand Hub chat: Send questions, briefs and feedback. We provide an initial reply or acknowledgement within one working day, Monday–Friday, 9am–5pm UK time.
Monthly creative subscription including graphic design, brand identity, print design, point-of-sale (POS), apparel and merchandise design, advertising creatives, copywriting and website development. Unlimited queued requests and revisions within the original brief. Unlimited brands and up to 2 users/team members share one prioritised queue and one active request at a time. Stock imagery and one 60-minute monthly planning call included. First drafts for standard requests in 5 working days on average. See the supported request list below.
Monthly creative subscription including graphic design, brand identity, print design, point-of-sale (POS), apparel and merchandise design, advertising creatives, copywriting and website development. Unlimited queued requests and revisions within the original brief. Unlimited brands and up to 2 users/team members share one prioritised queue and one active request at a time. Stock imagery and one 60-minute monthly planning call included. First drafts for standard requests in 2 working days on average. See the supported request list below.
Monthly creative subscription including graphic design, brand identity, print design, point-of-sale (POS), apparel and merchandise design, advertising creatives, copywriting and website development. Unlimited queued requests and revisions within the original brief. Unlimited brands and up to 3 users/team members share one prioritised queue and one active request at a time. Stock imagery and one 60-minute monthly planning call included. First drafts for standard requests in 1 working day on average. See the supported request list below.
- Unlimited queued tasks; one active request at a time, including feedback and revisions. All users share one prioritised queue.
- Unlimited revisions within the original brief; material changes become new queued tasks.
- Unlimited brands and up to 2 users/team members.
- Unlimited brands and up to 2 users/team members.
- Unlimited brands and up to 3 users/team members.
- Output depends on complexity, revisions and feedback. After five working days without feedback, we may move to the next task, as explained in the FAQ.
- Larger requests follow agreed stages and timings.
- Not included: 3D design, motion graphics, video production or video editing.
- Third-party project costs are additional unless expressly included.
- Legal or regulatory copy and legal or financial advice are not included.
What happens after you order.
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Step 1
Subscribe
Choose your commitment. Billing and portal access start on payment.
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Step 2
Request
Complete brand setup, then add unlimited tasks with briefs, files and deadlines. One active at a time.
-
Step 2
Request
Complete brand setup, then add unlimited tasks with briefs, files and deadlines. One active at a time, priority handling.
-
Step 2
Request
Complete brand setup, then add unlimited tasks with briefs, files and deadlines. One active at a time, highest priority.
-
Step 3
Receive
First drafts in 5 working days on average, with unlimited revisions within the brief.
-
Step 3
Receive
First drafts in 2 working days on average, with unlimited revisions within the brief.
-
Step 3
Receive
First drafts in 1 working day on average, with unlimited revisions within the brief.
First drafts for standard requests: 5 working days on average.
Turnaround begins when the complete brief, required content, source files and approvals are received and the task becomes active. Working days are Monday–Friday, excluding UK bank holidays. Time awaiting client feedback, third-party input or agreement on brief changes is excluded. Revisions follow separately. Larger work follows an agreed schedule.
First drafts for standard requests: 2 working days on average.
Turnaround begins when the complete brief, required content, source files and approvals are received and the task becomes active. Working days are Monday–Friday, excluding UK bank holidays. Time awaiting client feedback, third-party input or agreement on brief changes is excluded. Revisions follow separately. Larger work follows an agreed schedule.
First drafts for standard requests: 1 working day on average.
Turnaround begins when the complete brief, required content, source files and approvals are received and the task becomes active. Working days are Monday–Friday, excluding UK bank holidays. Time awaiting client feedback, third-party input or agreement on brief changes is excluded. Revisions follow separately. Larger work follows an agreed schedule.
Your whole brand, in one place.
Lifetime portal access, included with every package, subscription and Design Shop order.
Pay online and go straight to your Brand Hub. A secure login link arrives by email, with no password needed. Submit your request to get started.
Send messages any time. Our team works Monday–Friday, 9am–5pm UK time. One 60-minute planning call is included each subscription month.
See the Hub in detail- Structured briefs and reference uploads.
- Live project progress.
- Click directly on designs to leave feedback and approvals.
- Tasks, requests, priorities and approvals.
- Full version history.
- Organised final files, ready to download.
- Password vault for your brand and website login details.
- Dedicated designer chat and video-call booking.
- Team invitations for shared reviews and approvals.
- Order additional design, campaigns and services.
Social profile images for every platform, an email signature and a one-page brand sheet. Worth £250, yours free on this order.
On every order over £500.
Give us a week.
Clear scope. Organised feedback. Your project and files in one portal.
Give us a week.
Clear scope. Organised feedback. Your project and files in one portal.
Give us a week.
Clear scope. Organised feedback. Your project and files in one portal.
Not the right fit after your first week? Get a 75% refund of your first month’s payment, no questions asked.
Not the right fit after your first week? Get a 75% refund of your first month’s payment, no questions asked.
Not the right fit after your first week? Get a 75% refund of your first month’s payment, no questions asked.
- Your seven days start once payment is received and you have portal access.
- Request your refund through portal chat within 24 hours of those seven days ending.
- We process refunds within 10 calendar days of receiving an eligible refund request.
- An eligible refund ends your subscription, stops future renewals and releases you from all remaining service payments under your chosen commitment.
After payment: a short brief, then a named designer picks it up. Video calls are included as set out in your package.
- Monthly creative subscription including graphic design, brand identity, print design, point-of-sale (POS), apparel and merchandise design, advertising creatives, copywriting and website development.
- Unlimited queued requests and revisions within the original brief.
- Unlimited brands and up to 2 users/team members share one prioritised queue and one active request at a time.
- Unlimited brands and up to 2 users/team members share one prioritised queue and one active request at a time.
- Unlimited brands and up to 3 users/team members share one prioritised queue and one active request at a time.
- Stock imagery and one 60-minute monthly planning call included.
- First drafts for standard requests in 5 working days on average.
- First drafts for standard requests in 2 working days on average.
- First drafts for standard requests in 1 working day on average.
- See the supported request list below.
- Billed monthly in advance
- 3 months 5% · 6 months 10% · 12 months 20%
- Bundle a second package or Pass, save 20%
- Financing available on request
Add ons
Source and order printed materials through our platform. Printing and delivery costs are additional.
Before you decide
You could produce a logo this afternoon. What you cannot produce is the judgement about which logo makes a customer choose you over the firm down the road, and that comes from having done it several hundred times. The tools got cheaper. Knowing what to do with them did not. You are buying the decision, not the file.
For a single asset, often you should. It stops working when the brand, the website and the marketing all have to agree with each other, because then you are managing three specialists and holding the plan together yourself. This is one contract, one contact, and parts designed to fit.
We work with service businesses and product brands across a wide range of industries, including Property & Construction, Food, Drink & Hospitality, Health & Fitness, Technology & Infrastructure, Legal & Professional Services, Retail & Leisure, and many more.
A dedicated project manager leads your project and is your single point of contact. They bring in the specialists your package needs, from researcher and designer to developer and performance marketer, and review every piece before it reaches you.
Lifetime Brand Hub access: request queue, briefs, uploads, progress and files.
Monthly planning call
One 60-minute strategy or campaign-planning call each subscription month to review priorities, plan upcoming campaigns, discuss design needs and align the next tasks in your queue.
Brand Hub chat: Send questions, briefs and feedback. We provide an initial reply or acknowledgement within one working day, Monday–Friday, 9am–5pm UK time.
Messages received outside working hours are treated as received at 9am on the next working day. A reply or acknowledgement is not task completion. Delivery depends on your Pass, complexity, feedback and agreed stages. Book and use your planning call within the relevant subscription month; unused calls do not roll over.
We combine AI tools with professional design expertise. AI helps us explore directions quickly; your designer shapes, refines and polishes the final result.
Copyright ownership of the final approved original work transfers to you on full payment. Specifically requested third-party assets and fonts are excluded from the transfer and remain subject to their own licences.
1 month: £1,000/month (standard price).
3-month commitment: £950/month, save 5%. Total £2,850.
6-month commitment: £900/month, save 10%. Total £5,400.
12-month commitment: £800/month, save 20%. Total £9,600.
Paid monthly in advance, not as one upfront commitment payment.
Payments remain due throughout your chosen commitment, subject to the first-week guarantee. After your initial commitment, your Pass renews monthly at the same monthly rate, including your continuing commitment discount.
Your subscription and first billing cycle begin on payment. Payments are collected monthly in advance on the billing dates shown at checkout. After your initial commitment, your subscription continues monthly at the same discounted monthly rate. Your commitment discount continues while that subscription remains active.
- Brand identity: logos, colours, typography and guidelines.
- Social and advertising: social content, adverts, banners and posters.
- Content and email: articles, whitepapers, emails, newsletters and signatures, including original copy, editing supplied text and design.
- Business and sales: presentations, sales decks, proposals, reports and stationery.
- Print, packaging, POS, apparel and merchandise: brochures, catalogues, leaflets, packaging, labels, point-of-sale displays, apparel graphics and branded merchandise artwork.
- Events and spaces: event and exhibition graphics, signage and vehicle-wrap artwork.
- Visual content: infographics and image editing.
- Web: wireframes, MVPs, landing pages, updates and development. Platforms include Wix Studio, Webflow, Leadpages and Shopify, subject to suitability and access.
Stock imagery included. Supply your brief, accurate information and source material. Larger work follows agreed stages. We can use your existing branding or create a new identity.
Brand strategy and ongoing campaign management are separate services; the monthly planning call is included. Design Shop items can be queued. See Scope limits for exclusions and the following FAQs for files, licences and delivery rules.
Add unlimited tasks to your prioritised Brand Hub queue. We work on one active request at a time, including feedback and revisions. Once it is approved or otherwise closed, we move to the next task. While awaiting feedback or approval, it remains active. If we have not heard from you within five working days, we may set it aside and begin your next queued task. When your feedback arrives, we agree where it returns in your queue, without interrupting work already underway.
Output depends on request size, complexity, revisions and how quickly you respond. The subscription does not promise a fixed number of completed designs each month.
First drafts for standard requests: 5 working days on average.
Turnaround begins when the complete brief, required content, source files and approvals are received and the task becomes active. Working days are Monday–Friday, excluding UK bank holidays. Time awaiting client feedback, third-party input or agreement on brief changes is excluded. Revisions follow separately. Larger work follows an agreed schedule.
Unlimited revisions are included within the original brief while subscribed. Changes that materially expand or replace the brief are treated as new tasks in your queue. We’ll tell you before proceeding. Revisions use the active request slot.
Larger requests, such as websites, catalogues, exhibition artwork and campaigns, are broken into agreed stages. Your designer confirms the stages and expected delivery dates before starting, taking your Pass’s turnaround into account.
A standard request is a clearly briefed, self-contained design task that can reasonably be developed as one work item. Larger or complex work, including multi-page documents, packaging ranges, campaigns and substantial research, development or external coordination, follows agreed stages.
Unlimited brands and up to 2 users/team members share one prioritised queue and one active request at a time. Users can submit tasks, upload files, give feedback and approve completed work.
Stock imagery and our normal production tools are included. Agreed third-party costs required for your project, including paid font licences, plugins, domains, hosting, platform subscriptions, transaction fees and specialist software, are customer costs unless expressly included. We confirm these costs before proceeding. Third-party assets remain subject to their own licences.
Request cancellation through Brand Hub chat or hello@thegrandguild.com. Request cancellation at least 48 hours before renewal, subject to your commitment and guarantee terms. During your initial commitment, cancellation takes effect at its end, provided notice is received at least 48 hours before the following renewal. Once rolling monthly, timely notice stops the next renewal. We use the time your message is received, not when we read it, and confirm your final service date in writing. Service continues until that date. An eligible first-week guarantee claim ends the subscription and releases you from the remaining commitment.
Completed work is supplied in formats appropriate to each job: production-ready PDFs for print, PNG/JPG/SVG for digital graphics, editable documents or the agreed platform for copy, and the agreed platform for websites. Editable working and source files are available on request where applicable, excluding third-party assets we cannot transfer.
Core Pass includes standard-priority handling, first drafts for standard requests in 5 working days on average and up to 2 users/team members. All Passes include the same supported services, one active request and a 60-minute monthly planning call. Larger projects follow agreed stages; revisions follow separately.
Yes. Request our NDA through the portal chat and we will supply it through your Brand portal before getting to work.
Yes. Our packages are designed to complement each other, and you can receive a multi-package discount when combining services across categories. Choose Brand, Website, Marketing and a Creative Pass together, or combine the services you need.
Choose one tier per category. For example, combine Brand Core with Website Growth, rather than Brand Core with Brand Mastery. Your applicable multi-package discount is confirmed before payment.
The 20% bundle saving applies to packages and Passes only. Design Shop items have their own saving: order three or more and save 15%.
Paid monthly in advance with your chosen 1-, 3-, 6- or 12-month commitment. Monthly payments remain due throughout that commitment, subject to the first-week guarantee. After your initial commitment, your Pass renews monthly at the same monthly rate, including your continuing commitment discount.
Request cancellation through Brand Hub chat or hello@thegrandguild.com. Request cancellation at least 48 hours before renewal, subject to your commitment and guarantee terms. During your initial commitment, cancellation takes effect at its end, provided notice is received at least 48 hours before the following renewal. Once rolling monthly, timely notice stops the next renewal. We use the time your message is received, not when we read it, and confirm your final service date in writing. Service continues until that date. An eligible first-week guarantee claim ends the subscription and releases you from the remaining commitment.
Commitment savings: 3 months saves 5%; 6 months saves 10%; 12 months saves 20%. The 1-month option is charged at the standard monthly price.
Your subscription and first billing cycle begin on payment. Payments are collected monthly in advance on the billing dates shown at checkout.
Lifetime Brand Hub access to your projects, version history and final files, including downloads.
While subscribed: portal chat for briefs, priorities, feedback and design questions within your plan. Afterwards: help accessing and using your delivered files. Further design work after cancellation, or work outside your plan, is separately paid work.
Additional work is quoted and agreed before we start.
Support hours: Monday–Friday, 9am–5pm UK time.
Support terms
Messages received outside working hours are treated as received at 9am on the next working day. A reply or acknowledgement is not task completion. Delivery depends on your Pass, complexity, feedback and agreed stages. Book and use your planning call within the relevant subscription month; unused calls do not roll over.
Individual assets are in the Design Shop at fixed prices, and the Creative Pass covers ongoing work monthly if it becomes constant. Nothing obliges you to continue, and the files are yours either way.
Before you decide
You could produce a logo this afternoon. What you cannot produce is the judgement about which logo makes a customer choose you over the firm down the road, and that comes from having done it several hundred times. The tools got cheaper. Knowing what to do with them did not. You are buying the decision, not the file.
For a single asset, often you should. It stops working when the brand, the website and the marketing all have to agree with each other, because then you are managing three specialists and holding the plan together yourself. This is one contract, one contact, and parts designed to fit.
We work with service businesses and product brands across a wide range of industries, including Property & Construction, Food, Drink & Hospitality, Health & Fitness, Technology & Infrastructure, Legal & Professional Services, Retail & Leisure, and many more.
A dedicated project manager leads your project and is your single point of contact. They bring in the specialists your package needs, from researcher and designer to developer and performance marketer, and review every piece before it reaches you.
Lifetime Brand Hub access: request queue, briefs, uploads, progress and files.
Monthly planning call
One 60-minute strategy or campaign-planning call each subscription month to review priorities, plan upcoming campaigns, discuss design needs and align the next tasks in your queue.
Brand Hub chat: Send questions, briefs and feedback. We provide an initial reply or acknowledgement within one working day, Monday–Friday, 9am–5pm UK time.
Messages received outside working hours are treated as received at 9am on the next working day. A reply or acknowledgement is not task completion. Delivery depends on your Pass, complexity, feedback and agreed stages. Book and use your planning call within the relevant subscription month; unused calls do not roll over.
We combine AI tools with professional design expertise. AI helps us explore directions quickly; your designer shapes, refines and polishes the final result.
Copyright ownership of the final approved original work transfers to you on full payment. Specifically requested third-party assets and fonts are excluded from the transfer and remain subject to their own licences.
1 month: £2,000/month (standard price).
3-month commitment: £1,900/month, save 5%. Total £5,700.
6-month commitment: £1,800/month, save 10%. Total £10,800.
12-month commitment: £1,600/month, save 20%. Total £19,200.
Paid monthly in advance, not as one upfront commitment payment.
Payments remain due throughout your chosen commitment, subject to the first-week guarantee. After your initial commitment, your Pass renews monthly at the same monthly rate, including your continuing commitment discount.
Your subscription and first billing cycle begin on payment. Payments are collected monthly in advance on the billing dates shown at checkout. After your initial commitment, your subscription continues monthly at the same discounted monthly rate. Your commitment discount continues while that subscription remains active.
- Brand identity: logos, colours, typography and guidelines.
- Social and advertising: social content, adverts, banners and posters.
- Content and email: articles, whitepapers, emails, newsletters and signatures, including original copy, editing supplied text and design.
- Business and sales: presentations, sales decks, proposals, reports and stationery.
- Print, packaging, POS, apparel and merchandise: brochures, catalogues, leaflets, packaging, labels, point-of-sale displays, apparel graphics and branded merchandise artwork.
- Events and spaces: event and exhibition graphics, signage and vehicle-wrap artwork.
- Visual content: infographics and image editing.
- Web: wireframes, MVPs, landing pages, updates and development. Platforms include Wix Studio, Webflow, Leadpages and Shopify, subject to suitability and access.
Stock imagery included. Supply your brief, accurate information and source material. Larger work follows agreed stages. We can use your existing branding or create a new identity.
Brand strategy and ongoing campaign management are separate services; the monthly planning call is included. Design Shop items can be queued. See Scope limits for exclusions and the following FAQs for files, licences and delivery rules.
Add unlimited tasks to your prioritised Brand Hub queue. We work on one active request at a time, including feedback and revisions. Once it is approved or otherwise closed, we move to the next task. While awaiting feedback or approval, it remains active. If we have not heard from you within five working days, we may set it aside and begin your next queued task. When your feedback arrives, we agree where it returns in your queue, without interrupting work already underway.
Output depends on request size, complexity, revisions and how quickly you respond. The subscription does not promise a fixed number of completed designs each month.
First drafts for standard requests: 2 working days on average.
Turnaround begins when the complete brief, required content, source files and approvals are received and the task becomes active. Working days are Monday–Friday, excluding UK bank holidays. Time awaiting client feedback, third-party input or agreement on brief changes is excluded. Revisions follow separately. Larger work follows an agreed schedule.
Unlimited revisions are included within the original brief while subscribed. Changes that materially expand or replace the brief are treated as new tasks in your queue. We’ll tell you before proceeding. Revisions use the active request slot.
Larger requests, such as websites, catalogues, exhibition artwork and campaigns, are broken into agreed stages. Your designer confirms the stages and expected delivery dates before starting, taking your Pass’s turnaround into account.
A standard request is a clearly briefed, self-contained design task that can reasonably be developed as one work item. Larger or complex work, including multi-page documents, packaging ranges, campaigns and substantial research, development or external coordination, follows agreed stages.
Unlimited brands and up to 2 users/team members share one prioritised queue and one active request at a time. Users can submit tasks, upload files, give feedback and approve completed work.
Stock imagery and our normal production tools are included. Agreed third-party costs required for your project, including paid font licences, plugins, domains, hosting, platform subscriptions, transaction fees and specialist software, are customer costs unless expressly included. We confirm these costs before proceeding. Third-party assets remain subject to their own licences.
Request cancellation through Brand Hub chat or hello@thegrandguild.com. Request cancellation at least 48 hours before renewal, subject to your commitment and guarantee terms. During your initial commitment, cancellation takes effect at its end, provided notice is received at least 48 hours before the following renewal. Once rolling monthly, timely notice stops the next renewal. We use the time your message is received, not when we read it, and confirm your final service date in writing. Service continues until that date. An eligible first-week guarantee claim ends the subscription and releases you from the remaining commitment.
Completed work is supplied in formats appropriate to each job: production-ready PDFs for print, PNG/JPG/SVG for digital graphics, editable documents or the agreed platform for copy, and the agreed platform for websites. Editable working and source files are available on request where applicable, excluding third-party assets we cannot transfer.
Growth Pass includes priority handling, first drafts for standard requests in 2 working days on average and up to 2 users/team members. All Passes include the same supported services, one active request and a 60-minute monthly planning call. Larger projects follow agreed stages; revisions follow separately.
Yes. Request our NDA through the portal chat and we will supply it through your Brand portal before getting to work.
Yes. Our packages are designed to complement each other, and you can receive a multi-package discount when combining services across categories. Choose Brand, Website, Marketing and a Creative Pass together, or combine the services you need.
Choose one tier per category. For example, combine Brand Core with Website Growth, rather than Brand Core with Brand Mastery. Your applicable multi-package discount is confirmed before payment.
The 20% bundle saving applies to packages and Passes only. Design Shop items have their own saving: order three or more and save 15%.
Paid monthly in advance with your chosen 1-, 3-, 6- or 12-month commitment. Monthly payments remain due throughout that commitment, subject to the first-week guarantee. After your initial commitment, your Pass renews monthly at the same monthly rate, including your continuing commitment discount.
Request cancellation through Brand Hub chat or hello@thegrandguild.com. Request cancellation at least 48 hours before renewal, subject to your commitment and guarantee terms. During your initial commitment, cancellation takes effect at its end, provided notice is received at least 48 hours before the following renewal. Once rolling monthly, timely notice stops the next renewal. We use the time your message is received, not when we read it, and confirm your final service date in writing. Service continues until that date. An eligible first-week guarantee claim ends the subscription and releases you from the remaining commitment.
Commitment savings: 3 months saves 5%; 6 months saves 10%; 12 months saves 20%. The 1-month option is charged at the standard monthly price.
Your subscription and first billing cycle begin on payment. Payments are collected monthly in advance on the billing dates shown at checkout.
Lifetime Brand Hub access to your projects, version history and final files, including downloads.
While subscribed: portal chat for briefs, priorities, feedback and design questions within your plan. Afterwards: help accessing and using your delivered files. Further design work after cancellation, or work outside your plan, is separately paid work.
Additional work is quoted and agreed before we start.
Support hours: Monday–Friday, 9am–5pm UK time.
Support terms
Messages received outside working hours are treated as received at 9am on the next working day. A reply or acknowledgement is not task completion. Delivery depends on your Pass, complexity, feedback and agreed stages. Book and use your planning call within the relevant subscription month; unused calls do not roll over.
Individual assets are in the Design Shop at fixed prices, and the Creative Pass covers ongoing work monthly if it becomes constant. Nothing obliges you to continue, and the files are yours either way.
Before you decide
You could produce a logo this afternoon. What you cannot produce is the judgement about which logo makes a customer choose you over the firm down the road, and that comes from having done it several hundred times. The tools got cheaper. Knowing what to do with them did not. You are buying the decision, not the file.
For a single asset, often you should. It stops working when the brand, the website and the marketing all have to agree with each other, because then you are managing three specialists and holding the plan together yourself. This is one contract, one contact, and parts designed to fit.
We work with service businesses and product brands across a wide range of industries, including Property & Construction, Food, Drink & Hospitality, Health & Fitness, Technology & Infrastructure, Legal & Professional Services, Retail & Leisure, and many more.
A dedicated project manager leads your project and is your single point of contact. They bring in the specialists your package needs, from researcher and designer to developer and performance marketer, and review every piece before it reaches you.
Lifetime Brand Hub access: request queue, briefs, uploads, progress and files.
Monthly planning call
One 60-minute strategy or campaign-planning call each subscription month to review priorities, plan upcoming campaigns, discuss design needs and align the next tasks in your queue.
Brand Hub chat: Send questions, briefs and feedback. We provide an initial reply or acknowledgement within one working day, Monday–Friday, 9am–5pm UK time.
Messages received outside working hours are treated as received at 9am on the next working day. A reply or acknowledgement is not task completion. Delivery depends on your Pass, complexity, feedback and agreed stages. Book and use your planning call within the relevant subscription month; unused calls do not roll over.
We combine AI tools with professional design expertise. AI helps us explore directions quickly; your designer shapes, refines and polishes the final result.
Copyright ownership of the final approved original work transfers to you on full payment. Specifically requested third-party assets and fonts are excluded from the transfer and remain subject to their own licences.
1 month: £5,000/month (standard price).
3-month commitment: £4,750/month, save 5%. Total £14,250.
6-month commitment: £4,500/month, save 10%. Total £27,000.
12-month commitment: £4,000/month, save 20%. Total £48,000.
Paid monthly in advance, not as one upfront commitment payment.
Payments remain due throughout your chosen commitment, subject to the first-week guarantee. After your initial commitment, your Pass renews monthly at the same monthly rate, including your continuing commitment discount.
Your subscription and first billing cycle begin on payment. Payments are collected monthly in advance on the billing dates shown at checkout. After your initial commitment, your subscription continues monthly at the same discounted monthly rate. Your commitment discount continues while that subscription remains active.
- Brand identity: logos, colours, typography and guidelines.
- Social and advertising: social content, adverts, banners and posters.
- Content and email: articles, whitepapers, emails, newsletters and signatures, including original copy, editing supplied text and design.
- Business and sales: presentations, sales decks, proposals, reports and stationery.
- Print, packaging, POS, apparel and merchandise: brochures, catalogues, leaflets, packaging, labels, point-of-sale displays, apparel graphics and branded merchandise artwork.
- Events and spaces: event and exhibition graphics, signage and vehicle-wrap artwork.
- Visual content: infographics and image editing.
- Web: wireframes, MVPs, landing pages, updates and development. Platforms include Wix Studio, Webflow, Leadpages and Shopify, subject to suitability and access.
Stock imagery included. Supply your brief, accurate information and source material. Larger work follows agreed stages. We can use your existing branding or create a new identity.
Brand strategy and ongoing campaign management are separate services; the monthly planning call is included. Design Shop items can be queued. See Scope limits for exclusions and the following FAQs for files, licences and delivery rules.
Add unlimited tasks to your prioritised Brand Hub queue. We work on one active request at a time, including feedback and revisions. Once it is approved or otherwise closed, we move to the next task. While awaiting feedback or approval, it remains active. If we have not heard from you within five working days, we may set it aside and begin your next queued task. When your feedback arrives, we agree where it returns in your queue, without interrupting work already underway.
Output depends on request size, complexity, revisions and how quickly you respond. The subscription does not promise a fixed number of completed designs each month.
First drafts for standard requests: 1 working day on average.
Turnaround begins when the complete brief, required content, source files and approvals are received and the task becomes active. Working days are Monday–Friday, excluding UK bank holidays. Time awaiting client feedback, third-party input or agreement on brief changes is excluded. Revisions follow separately. Larger work follows an agreed schedule.
Unlimited revisions are included within the original brief while subscribed. Changes that materially expand or replace the brief are treated as new tasks in your queue. We’ll tell you before proceeding. Revisions use the active request slot.
Larger requests, such as websites, catalogues, exhibition artwork and campaigns, are broken into agreed stages. Your designer confirms the stages and expected delivery dates before starting, taking your Pass’s turnaround into account.
A standard request is a clearly briefed, self-contained design task that can reasonably be developed as one work item. Larger or complex work, including multi-page documents, packaging ranges, campaigns and substantial research, development or external coordination, follows agreed stages.
Unlimited brands and up to 3 users/team members share one prioritised queue and one active request at a time. Users can submit tasks, upload files, give feedback and approve completed work.
Stock imagery and our normal production tools are included. Agreed third-party costs required for your project, including paid font licences, plugins, domains, hosting, platform subscriptions, transaction fees and specialist software, are customer costs unless expressly included. We confirm these costs before proceeding. Third-party assets remain subject to their own licences.
Request cancellation through Brand Hub chat or hello@thegrandguild.com. Request cancellation at least 48 hours before renewal, subject to your commitment and guarantee terms. During your initial commitment, cancellation takes effect at its end, provided notice is received at least 48 hours before the following renewal. Once rolling monthly, timely notice stops the next renewal. We use the time your message is received, not when we read it, and confirm your final service date in writing. Service continues until that date. An eligible first-week guarantee claim ends the subscription and releases you from the remaining commitment.
Completed work is supplied in formats appropriate to each job: production-ready PDFs for print, PNG/JPG/SVG for digital graphics, editable documents or the agreed platform for copy, and the agreed platform for websites. Editable working and source files are available on request where applicable, excluding third-party assets we cannot transfer.
Mastery Pass includes highest-priority handling, first drafts for standard requests in 1 working day on average and up to 3 users/team members. All Passes include the same supported services, one active request and a 60-minute monthly planning call. Larger projects follow agreed stages; revisions follow separately.
Yes. Request our NDA through the portal chat and we will supply it through your Brand portal before getting to work.
Yes. Our packages are designed to complement each other, and you can receive a multi-package discount when combining services across categories. Choose Brand, Website, Marketing and a Creative Pass together, or combine the services you need.
Choose one tier per category. For example, combine Brand Core with Website Growth, rather than Brand Core with Brand Mastery. Your applicable multi-package discount is confirmed before payment.
The 20% bundle saving applies to packages and Passes only. Design Shop items have their own saving: order three or more and save 15%.
Paid monthly in advance with your chosen 1-, 3-, 6- or 12-month commitment. Monthly payments remain due throughout that commitment, subject to the first-week guarantee. After your initial commitment, your Pass renews monthly at the same monthly rate, including your continuing commitment discount.
Request cancellation through Brand Hub chat or hello@thegrandguild.com. Request cancellation at least 48 hours before renewal, subject to your commitment and guarantee terms. During your initial commitment, cancellation takes effect at its end, provided notice is received at least 48 hours before the following renewal. Once rolling monthly, timely notice stops the next renewal. We use the time your message is received, not when we read it, and confirm your final service date in writing. Service continues until that date. An eligible first-week guarantee claim ends the subscription and releases you from the remaining commitment.
Commitment savings: 3 months saves 5%; 6 months saves 10%; 12 months saves 20%. The 1-month option is charged at the standard monthly price.
Your subscription and first billing cycle begin on payment. Payments are collected monthly in advance on the billing dates shown at checkout.
Lifetime Brand Hub access to your projects, version history and final files, including downloads.
While subscribed: portal chat for briefs, priorities, feedback and design questions within your plan. Afterwards: help accessing and using your delivered files. Further design work after cancellation, or work outside your plan, is separately paid work.
Additional work is quoted and agreed before we start.
Support hours: Monday–Friday, 9am–5pm UK time.
Support terms
Messages received outside working hours are treated as received at 9am on the next working day. A reply or acknowledgement is not task completion. Delivery depends on your Pass, complexity, feedback and agreed stages. Book and use your planning call within the relevant subscription month; unused calls do not roll over.
Individual assets are in the Design Shop at fixed prices, and the Creative Pass covers ongoing work monthly if it becomes constant. Nothing obliges you to continue, and the files are yours either way.
Spread the cost
Paid monthly in advance with your chosen 1-, 3-, 6- or 12-month commitment. Monthly payments remain due throughout that commitment, subject to the first-week guarantee. After your initial commitment, your Pass renews monthly at the same monthly rate, including your continuing commitment discount.
Payment optionsFast portal delivery
Access your files, version history and password vault in your Brand Hub. Click directly on designs to leave feedback and approvals. Lifetime portal access included.
How delivery worksClients usually pair this with
Add a second package or Pass and 20% comes off your package project work automatically. Design Shop items are not included.
