Look the Part. Create Demand. Get the Yes.

You could produce a logo this afternoon. What you cannot produce is the judgement about which logo makes a customer choose you over the firm down the road, and that comes from having done it several hundred times. The tools got cheaper. Knowing what to do with them did not. You are buying the decision, not the file.

For a single asset, often you should. It stops working when the brand, the website and the marketing all have to agree with each other, because then you are managing three specialists and holding the plan together yourself. This is one contract, one contact, and parts designed to fit.

We work with service businesses and product brands across a wide range of industries, including Property & Construction, Food, Drink & Hospitality, Health & Fitness, Technology & Infrastructure, Legal & Professional Services, Retail & Leisure, and many more.

It is, because the brief is structured and the work is scheduled. The time most design projects lose is spent waiting, not designing. You see the delivery date before you pay and we hold it, and if your project genuinely needs longer we will say so before you order rather than after.

Name one decision-maker at the start. They gather your team’s comments and send us one consolidated set per round. It keeps the work clear and on schedule, and stops the design being pulled in different directions.

A dedicated project manager leads your project and is your single point of contact. They bring in the specialists your package needs, from researcher and designer to developer and performance marketer, and review every piece before it reaches you.

Lifetime Brand Hub access: Brief, uploads, progress & files.

Designer access: Chat & comments on designs.

Video call: 1 × 30 minutes.

Replies: Within 1 working day.

Working hours: Monday–Friday, 9am–5pm UK time.

We combine AI tools with professional design expertise. AI helps us explore directions quickly; your designer shapes, refines and polishes the final result.

We choose the platform best suited to your project and requirements. Website Core can be built on platforms including Wix Studio, Webflow, Leadpages or Shopify. We will confirm the recommended platform before work begins.

Website Core includes 1 focused sales page for one primary offer or objective.

Yes. We do more than fill the page with words. We dig into your offer to find the strongest persuasive angles, then shape the copy around your customer and business goals. This can include the transformation, benefits, features, advantages, specifications, proof, reasons to choose you, guarantees, warranties, messaging, calls to action and FAQs that address concerns and help people take the next step. You provide accurate business information, offer details and evidence for any claims.

Yes. We can work with your existing logo, brand guidelines, images and content to keep the website consistent with your brand. Where suitable, we can also source, enhance or adapt imagery to support the design. If you need new or updated branding, see our Brand Packages before ordering.

Yes. Website Core includes 2 rounds of revisions to refine the agreed page before launch. Revisions cover changes to the agreed content, design and layout within the package scope. New pages, new functionality or a change in direction are quoted separately.

Yes. We can transfer the agreed content and key assets from your existing page where practical. More complex migration or functionality outside the package is quoted separately.

Domains are typically around £15 per year. Platform hosting is typically around £20–£50 per month, depending on the platform and features you need. This usually includes secure hosting, SSL, bandwidth, platform software, updates and the tools needed to keep and manage your website online. These costs are charged directly by your platform provider, not The Grand Guild.

Yes. You will have access to the website after launch and can make simple content updates such as text and image changes. For layout, design, functionality or conversion-related changes, we recommend asking us to make the update so the page continues to work and look as intended.

We build the page with good technical foundations, including responsive design for mobile, tablet and desktop, page titles and descriptions, clean structure, image alt text where supplied and analytics setup. We also test across common screen sizes and browsers. Search engine rankings are not guaranteed, but the website is optimised using best-practice SEO foundations.

7 working days.

Includes revisions. Starts when we receive your completed brief and required files. Feedback and approval must meet agreed deadlines to keep delivery on schedule. Platform or third-party approval delays may affect launch.

Lifetime Brand Hub access to your projects, version history and final files, including downloads.

Portal chat support for questions about using your delivered website. We fix faults in our work, including missing agreed functionality, reported within 30 days of launch at no extra cost. Content updates, new pages, features and ongoing maintenance are separately paid work.

Additional work is quoted and agreed before we start.

Support hours: Monday–Friday, 9am–5pm UK time.

Yes. Request our NDA through the portal chat and we will supply it through your Brand portal before getting to work.

50% upfront. Remaining 50% upon launch, before handover.

Yes. Our packages are designed to complement each other, and you can receive a multi-package discount when combining services across categories. Choose Brand, Website, Marketing and a Creative Pass together, or combine the services you need.

Choose one tier per category. For example, combine Brand Core with Website Growth, rather than Brand Core with Brand Mastery. Your applicable multi-package discount is confirmed before payment.

The 20% bundle saving applies to packages and Passes only. Design Shop items have their own saving: order three or more and save 15%.

One-off project.

Cancellation outside the stated guarantee

If you cancel a project outside its stated guarantee, charges for completed work, agreed non-cancellable costs and demonstrable losses from reserved time that cannot reasonably be reallocated remain payable. We account for costs saved and take reasonable steps to reduce our losses, without charging twice for the same loss. We provide a breakdown and refund any payment exceeding the amount due. Your stated guarantee and applicable statutory rights are unaffected.

Copyright ownership of the final approved original work transfers to you on full payment. Specifically requested third-party assets and fonts are excluded from the transfer and remain subject to their own licences.

Lifetime Brand Hub access to your projects, version history and final files, including downloads.

Portal chat support for questions about using your delivered website. We fix faults in our work, including missing agreed functionality, reported within 30 days of launch at no extra cost. Content updates, new pages, features and ongoing maintenance are separately paid work.

Additional work is quoted and agreed before we start.

Support hours: Monday–Friday, 9am–5pm UK time.

Individual assets are in the Design Shop at fixed prices, and the Creative Pass covers ongoing work monthly if it becomes constant. Nothing obliges you to continue, and the files are yours either way.

You could produce a logo this afternoon. What you cannot produce is the judgement about which logo makes a customer choose you over the firm down the road, and that comes from having done it several hundred times. The tools got cheaper. Knowing what to do with them did not. You are buying the decision, not the file.

For a single asset, often you should. It stops working when the brand, the website and the marketing all have to agree with each other, because then you are managing three specialists and holding the plan together yourself. This is one contract, one contact, and parts designed to fit.

We work with service businesses and product brands across a wide range of industries, including Property & Construction, Food, Drink & Hospitality, Health & Fitness, Technology & Infrastructure, Legal & Professional Services, Retail & Leisure, and many more.

It is, because the brief is structured and the work is scheduled. The time most design projects lose is spent waiting, not designing. You see the delivery date before you pay and we hold it, and if your project genuinely needs longer we will say so before you order rather than after.

Name one decision-maker at the start. They gather your team’s comments and send us one consolidated set per round. It keeps the work clear and on schedule, and stops the design being pulled in different directions.

A dedicated project manager leads your project and is your single point of contact. They bring in the specialists your package needs, from researcher and designer to developer and performance marketer, and review every piece before it reaches you.

Lifetime Brand Hub access: Brief, uploads, progress & files.

Designer access: Chat & comments on designs.

Video calls: 2 × 30 minutes.

Replies: Within 1 working day.

Working hours: Monday–Friday, 9am–5pm UK time.

We combine AI tools with professional design expertise. AI helps us explore directions quickly; your designer shapes, refines and polishes the final result.

We choose the platform best suited to your project and requirements. Website Growth can be built on platforms including Wix Studio, Webflow or Shopify. We will confirm the recommended platform before work begins.

Website Growth includes up to 10 standard pages for your business, services and key conversion journeys.

Yes. We do more than fill the website with words. We dig into your business, services and customers to find the strongest persuasive angles, then shape the copy around what matters most to the customer and supports your commercial goals. This can include transformations, benefits, features, advantages, specifications, proof, reasons to choose you, guarantees, warranties, messaging, calls to action and FAQs that address concerns and help people enquire. You provide accurate business information, service details and evidence for any claims.

Yes. We can work with your existing logo, brand guidelines, images and content to keep the website consistent with your brand. Where suitable, we can also source, enhance or adapt imagery to support the design. If you need new or updated branding, see our Brand Packages before ordering.

Yes. Website Growth includes 2 rounds of revisions to refine the agreed website before launch. Revisions cover changes to the agreed content, design and layout within the package scope. New pages, new functionality or a change in direction are quoted separately.

Yes. We can transfer the agreed pages, content and key assets from your existing website where practical. Larger migrations, complex redirects, databases or functionality outside the package are quoted separately.

Domains are typically around £15 per year. Platform hosting is typically around £20–£50 per month, depending on the platform and features you need. This usually includes secure hosting, SSL, bandwidth, platform software, updates and the tools needed to keep and manage your website online. These costs are charged directly by your platform provider, not The Grand Guild.

Yes. You will have access to the website after launch and can make simple content updates such as text and image changes. For layout, page structure, design, functionality or conversion-related changes, we recommend asking us to make the update so the website continues to work and look as intended.

We build the website with good technical foundations, including responsive design for mobile, tablet and desktop, page titles and descriptions, clean page structure, image alt text where supplied, sitemap setup and basic analytics integration where required. We also test across common screen sizes and browsers. Search engine rankings are not guaranteed, but the website is optimised using best-practice SEO foundations.

14 working days.

Includes revisions. Starts when we receive your completed brief and required files. Feedback and approval must meet agreed deadlines to keep delivery on schedule. Platform or third-party approval delays may affect launch.

Lifetime Brand Hub access to your projects, version history and final files, including downloads.

Portal chat support for questions about using your delivered website. We fix faults in our work, including missing agreed functionality, reported within 30 days of launch at no extra cost. Content updates, new pages, features and ongoing maintenance are separately paid work.

Additional work is quoted and agreed before we start.

Support hours: Monday–Friday, 9am–5pm UK time.

Yes. Request our NDA through the portal chat and we will supply it through your Brand portal before getting to work.

50% upfront. Remaining 50% upon launch, before handover.

Yes. Our packages are designed to complement each other, and you can receive a multi-package discount when combining services across categories. Choose Brand, Website, Marketing and a Creative Pass together, or combine the services you need.

Choose one tier per category. For example, combine Brand Core with Website Growth, rather than Brand Core with Brand Mastery. Your applicable multi-package discount is confirmed before payment.

The 20% bundle saving applies to packages and Passes only. Design Shop items have their own saving: order three or more and save 15%.

One-off project.

Cancellation outside the stated guarantee

If you cancel a project outside its stated guarantee, charges for completed work, agreed non-cancellable costs and demonstrable losses from reserved time that cannot reasonably be reallocated remain payable. We account for costs saved and take reasonable steps to reduce our losses, without charging twice for the same loss. We provide a breakdown and refund any payment exceeding the amount due. Your stated guarantee and applicable statutory rights are unaffected.

Copyright ownership of the final approved original work transfers to you on full payment. Specifically requested third-party assets and fonts are excluded from the transfer and remain subject to their own licences.

Lifetime Brand Hub access to your projects, version history and final files, including downloads.

Portal chat support for questions about using your delivered website. We fix faults in our work, including missing agreed functionality, reported within 30 days of launch at no extra cost. Content updates, new pages, features and ongoing maintenance are separately paid work.

Additional work is quoted and agreed before we start.

Support hours: Monday–Friday, 9am–5pm UK time.

Individual assets are in the Design Shop at fixed prices, and the Creative Pass covers ongoing work monthly if it becomes constant. Nothing obliges you to continue, and the files are yours either way.

You could produce a logo this afternoon. What you cannot produce is the judgement about which logo makes a customer choose you over the firm down the road, and that comes from having done it several hundred times. The tools got cheaper. Knowing what to do with them did not. You are buying the decision, not the file.

For a single asset, often you should. It stops working when the brand, the website and the marketing all have to agree with each other, because then you are managing three specialists and holding the plan together yourself. This is one contract, one contact, and parts designed to fit.

We work with service businesses and product brands across a wide range of industries, including Property & Construction, Food, Drink & Hospitality, Health & Fitness, Technology & Infrastructure, Legal & Professional Services, Retail & Leisure, and many more.

It is, because the brief is structured and the work is scheduled. The time most design projects lose is spent waiting, not designing. You see the delivery date before you pay and we hold it, and if your project genuinely needs longer we will say so before you order rather than after.

Name one decision-maker at the start. They gather your team’s comments and send us one consolidated set per round. It keeps the work clear and on schedule, and stops the design being pulled in different directions.

A dedicated project manager leads your project and is your single point of contact. They bring in the specialists your package needs, from researcher and designer to developer and performance marketer, and review every piece before it reaches you.

Lifetime Brand Hub access: Brief, uploads, progress & files.

Designer access: Chat & comments on designs.

Video calls: 3 × 45 minutes.

Replies: Within 1 working day.

Working hours: Monday–Friday, 9am–5pm UK time.

We combine AI tools with professional design expertise. AI helps us explore directions quickly; your designer shapes, refines and polishes the final result.

Yes. A point of sale (POS) system such as Shopify POS, Square or Lightspeed can be one of your 3 standard integrations, so stock, products and sales stay in step between your shop and your website. We confirm compatibility with your provider before work begins.

Website Mastery is typically built on Shopify because of its eCommerce capabilities. Where another platform is better suited to your requirements, we will recommend and agree this with you before work begins.

Website Mastery includes up to 10 standard pages, plus product, collection, cart and checkout journeys, with setup of up to 25 products, 5 collections and 3 variants per product.

For a larger catalogue, add product uploads in blocks of up to 25 for £150, or catalogue migration in blocks of up to 100 for £250. Select multiple blocks as needed. See the optional product add-ons for requirements.

Yes. We do more than write product and website copy. We dig into your products, customers and buying journey to find the strongest persuasive angles, then shape the messaging around what helps people buy with confidence. This can include transformations, benefits, features, advantages, specifications, proof, reasons to buy, guarantees, warranties, promotional messaging, calls to action and FAQs that address concerns and reduce friction. You provide accurate business information, product details, pricing and evidence for any claims.

Yes. We can work with your existing logo, brand guidelines, images and content to keep the store consistent with your brand. Where suitable, we can also source, enhance or adapt imagery to support the design. If you need new or updated branding, see our Brand Packages before ordering.

Yes. Website Mastery includes 2 rounds of revisions to refine the agreed store before launch. Revisions cover changes to the agreed content, design and layout within the package scope. Additional products, pages, functionality or a change in direction are quoted separately.

Yes. We can transfer agreed website content and key assets into the new store where practical. Product catalogue migration is available in blocks of up to 100 existing products for £250 per block, using a compatible product export with field mapping and checks. Data cleanup, rewritten descriptions, manual reconstruction, customer or order data, subscriptions, complex product data and specialist integrations are quoted separately. We confirm compatibility and timing before you order.

Domains are typically around £15 per year. Platform hosting is typically around £20–£50 per month, depending on the platform and features you need. This usually includes secure hosting, SSL, bandwidth, platform software, updates and the tools needed to keep and manage your website online. These costs are charged directly by your platform provider, not The Grand Guild.

Yes. You will have access to the store after launch and can manage day-to-day content such as products, pricing, images and basic information. For design, layout, functionality, integrations or conversion-related changes, we recommend asking us to make the update so the store continues to work and look as intended.

We build the store with good technical foundations, including responsive design for mobile, tablet and desktop, page titles and descriptions, clean structure, product and collection metadata, image alt text where supplied, sitemap setup and basic analytics integration where required. We also test key shopping journeys across common screen sizes and browsers. Search engine rankings are not guaranteed, but the website is optimised using best-practice SEO foundations.

21 working days.

Includes revisions. Starts when we receive your completed brief and required files. Feedback and approval must meet agreed deadlines to keep delivery on schedule. Platform or third-party approval delays may affect launch. Product add-ons may extend delivery; timings are confirmed before you order.

Lifetime Brand Hub access to your projects, version history and final files, including downloads.

Portal chat support for questions about using your delivered website. We fix faults in our work, including missing agreed functionality, reported within 30 days of launch at no extra cost. Content updates, new pages, features and ongoing maintenance are separately paid work.

Additional work is quoted and agreed before we start.

Support hours: Monday–Friday, 9am–5pm UK time.

Yes. Request our NDA through the portal chat and we will supply it through your Brand portal before getting to work.

50% upfront. Remaining 50% upon launch, before handover.

Yes. Our packages are designed to complement each other, and you can receive a multi-package discount when combining services across categories. Choose Brand, Website, Marketing and a Creative Pass together, or combine the services you need.

Choose one tier per category. For example, combine Brand Core with Website Growth, rather than Brand Core with Brand Mastery. Your applicable multi-package discount is confirmed before payment.

The 20% bundle saving applies to packages and Passes only. Design Shop items have their own saving: order three or more and save 15%.

Choose additional product uploads when you have ready-to-use descriptions, images and prices to add to your store: £150 per block of up to 25 additional products, with up to 3 variants per product.

Choose catalogue migration when your products are already in another store and can be supplied as a compatible export: £250 per block of up to 100 existing products, including field mapping and checks. Data cleanup, rewritten descriptions and manual reconstruction are quoted separately. We confirm export compatibility before you order. You do not pay both upload and migration fees for the same product setup.

Select the relevant product add-on and the number of blocks you need alongside Website Mastery. We account for the 25 products included in your package before pricing additional setup. Each upload block covers up to 25 additional products for £150; each migration block covers up to 100 existing products for £250. You can select multiple blocks.

Your add-ons follow the same payment terms: 50% upfront and 50% upon launch, before handover. Larger catalogues may extend delivery beyond the standard package turnaround. We confirm the total and timing before you order.

One-off project.

Cancellation outside the stated guarantee

If you cancel a project outside its stated guarantee, charges for completed work, agreed non-cancellable costs and demonstrable losses from reserved time that cannot reasonably be reallocated remain payable. We account for costs saved and take reasonable steps to reduce our losses, without charging twice for the same loss. We provide a breakdown and refund any payment exceeding the amount due. Your stated guarantee and applicable statutory rights are unaffected.

Copyright ownership of the final approved original work transfers to you on full payment. Specifically requested third-party assets and fonts are excluded from the transfer and remain subject to their own licences.

Lifetime Brand Hub access to your projects, version history and final files, including downloads.

Portal chat support for questions about using your delivered website. We fix faults in our work, including missing agreed functionality, reported within 30 days of launch at no extra cost. Content updates, new pages, features and ongoing maintenance are separately paid work.

Additional work is quoted and agreed before we start.

Support hours: Monday–Friday, 9am–5pm UK time.

Individual assets are in the Design Shop at fixed prices, and the Creative Pass covers ongoing work monthly if it becomes constant. Nothing obliges you to continue, and the files are yours either way.