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You could produce a logo this afternoon. What you cannot produce is the judgement about which logo makes a customer choose you over the firm down the road, and that comes from having done it several hundred times. The tools got cheaper. Knowing what to do with them did not. You are buying the decision, not the file.

For a single asset, often you should. It stops working when the brand, the website and the marketing all have to agree with each other, because then you are managing three specialists and holding the plan together yourself. This is one contract, one contact, and parts designed to fit.

We design around your business, audience and goals. Our portfolio shows previous clients’ briefs, not a fixed house style. If you have specific requirements or a direction in mind, share them before ordering and we’ll help you confirm the right package.

If your initial visual concepts aren’t right for you, request a full refund within 7 days of receiving them. We refund all package payments received and cancel any remaining balance.

Request your refund through the portal chat within 7 days of receiving your initial visual concepts, before requesting revisions to those concepts, approving a visual concept or using the work. Refunded work cannot be used.

We process refunds within 10 calendar days of receiving an eligible refund request.

It is, because the brief is structured and the work is scheduled. The time most design projects lose is spent waiting, not designing. You see the delivery date before you pay and we hold it, and if your project genuinely needs longer we will say so before you order rather than after.

Name one decision-maker at the start. They gather your team’s comments and send us one consolidated set per round. It keeps the work clear and on schedule, and stops the design being pulled in different directions.

A dedicated project manager leads your project and is your single point of contact. They bring in the specialists your package needs, from researcher and designer to developer and performance marketer, and review every piece before it reaches you.

Lifetime Brand Hub access: Brief, uploads, progress & files.

Designer access: Chat & comments on designs.

Video call: 1 × 30 minutes.

Replies: Within 1 working day.

Working hours: Monday–Friday, 9am–5pm UK time.

Upload it with your brief and tell us what you want to retain or change. We will confirm the direction before designing.

You receive 3 logo concepts and choose 1 for development.

Yes. Your package includes 2 revision rounds. Send one consolidated set of feedback per round. Changes beyond the agreed scope are £75 an hour, agreed with you before work begins.

Corrections to our mistakes or missed agreed requirements are free and do not use your revision allowance.

Primary logo, alternative layout and standalone icon where applicable, in full colour, black and white.

AI, EPS, SVG and PDF vector files, plus PNGs with solid and transparent backgrounds. RGB for digital and CMYK for print, in appropriate formats.

No. This package supplies your logo files. Website builds, packaging layouts and marketing collateral are separate services.

This package supplies the finished logo artwork. Specifically requested third-party fonts remain subject to their own licences and are excluded from the copyright ownership transfer.

Copyright ownership of the final approved original work transfers to you on full payment. Specifically requested third-party assets and fonts are excluded from the transfer and remain subject to their own licences.

Trademark registration is not included in this package.

7 working days.

Includes revisions. Starts when we receive your completed brief and required files. Feedback and approval must meet agreed deadlines to keep delivery on schedule.

Yes. Ask us about a wider scope. We will confirm the additional work, price and timing before you proceed.

We combine AI tools with professional design expertise. AI helps us explore directions quickly; your designer shapes, refines and polishes the final result. You get a custom logo, not AI-generated artwork.

Yes. Request our NDA through the portal chat and we will supply it through your Brand portal before getting to work.

50% upfront. Remaining 50% after approval, before final files and handover.

Yes. Our packages are designed to complement each other, and you can receive a multi-package discount when combining services across categories. Choose Brand, Website, Marketing and a Creative Pass together, or combine the services you need.

Choose one tier per category. For example, combine Brand Core with Website Growth, rather than Brand Core with Brand Mastery. Your applicable multi-package discount is confirmed before payment.

The 20% bundle saving applies to packages and Passes only. Design Shop items have their own saving: order three or more and save 15%.

One-off project.

Cancellation outside the stated guarantee

If you cancel a project outside its stated guarantee, charges for completed work, agreed non-cancellable costs and demonstrable losses from reserved time that cannot reasonably be reallocated remain payable. We account for costs saved and take reasonable steps to reduce our losses, without charging twice for the same loss. We provide a breakdown and refund any payment exceeding the amount due. Your stated guarantee and applicable statutory rights are unaffected.

Lifetime Brand Hub access to your projects, version history and final files, including downloads.

Portal chat support for accessing your files and using your logo and brand guidelines. New design, additional revisions and strategic advice are separately paid work.

Additional work is quoted and agreed before we start.

Support hours: Monday–Friday, 9am–5pm UK time.

You could produce a logo this afternoon. What you cannot produce is the judgement about which logo makes a customer choose you over the firm down the road, and that comes from having done it several hundred times. The tools got cheaper. Knowing what to do with them did not. You are buying the decision, not the file.

For a single asset, often you should. It stops working when the brand, the website and the marketing all have to agree with each other, because then you are managing three specialists and holding the plan together yourself. This is one contract, one contact, and parts designed to fit.

We design around your business, audience and goals. Our portfolio shows previous clients’ briefs, not a fixed house style. If you have specific requirements or a direction in mind, share them before ordering and we’ll help you confirm the right package.

If your initial visual concepts aren’t right for you, request a full refund within 7 days of receiving them. We refund all package payments received and cancel any remaining balance.

Request your refund through the portal chat within 7 days of receiving your initial visual concepts, before requesting revisions to those concepts, approving a visual concept or using the work. Refunded work cannot be used.

We process refunds within 10 calendar days of receiving an eligible refund request.

It is, because the brief is structured and the work is scheduled. The time most design projects lose is spent waiting, not designing. You see the delivery date before you pay and we hold it, and if your project genuinely needs longer we will say so before you order rather than after.

Name one decision-maker at the start. They gather your team’s comments and send us one consolidated set per round. It keeps the work clear and on schedule, and stops the design being pulled in different directions.

A dedicated project manager leads your project and is your single point of contact. They bring in the specialists your package needs, from researcher and designer to developer and performance marketer, and review every piece before it reaches you.

Lifetime Brand Hub access: Brief, uploads, progress & files.

Designer access: Chat & comments on designs.

Video calls: 2 × 30 minutes.

Replies: Within 1 working day.

Working hours: Monday–Friday, 9am–5pm UK time.

Upload it with your brief and tell us what you want to retain or change. We will confirm the direction before designing.

You receive 3 visual identity concepts and choose 1 for development.

Yes. Your package includes 2 revision rounds. Send one consolidated set of feedback per round. Changes beyond the agreed scope are £75 an hour, agreed with you before work begins.

Corrections to our mistakes or missed agreed requirements are free and do not use your revision allowance.

Primary logo, alternative layout and standalone icon where applicable, in full colour, black and white. Colour palette with HEX, RGB, CMYK and Pantone references; heading and body font specifications; patterns and icon set.

PDF brand manual including moodboards and covering logo use, clear space, minimum sizes, colours, typography and visual elements.

Final artwork in AI, EPS, SVG and PDF formats, plus PNGs with solid and transparent backgrounds where applicable. RGB for digital; CMYK and Pantone spot-colour files for print, in appropriate formats.

No. This package supplies your brand assets and guidance. Website builds, packaging layouts and marketing collateral are separate services.

We specify your brand fonts in the manual. Specifically requested third-party fonts remain subject to their own licences and are excluded from the copyright ownership transfer.

Copyright ownership of the final approved original work transfers to you on full payment. Specifically requested third-party assets and fonts are excluded from the transfer and remain subject to their own licences.

Trademark registration is not included in this package.

14 working days.

Includes revisions. Starts when we receive your completed brief and required files. Feedback and approval must meet agreed deadlines to keep delivery on schedule.

Yes. Ask us about a wider scope. We will confirm the additional work, price and timing before you proceed.

We combine AI tools with professional design expertise. AI helps us explore directions quickly; your designer shapes, refines and polishes the final result. You get a custom logo, not AI-generated artwork.

Yes. Request our NDA through the portal chat and we will supply it through your Brand portal before getting to work.

50% upfront. Remaining 50% after approval, before final files and handover.

Yes. Our packages are designed to complement each other, and you can receive a multi-package discount when combining services across categories. Choose Brand, Website, Marketing and a Creative Pass together, or combine the services you need.

Choose one tier per category. For example, combine Brand Core with Website Growth, rather than Brand Core with Brand Mastery. Your applicable multi-package discount is confirmed before payment.

The 20% bundle saving applies to packages and Passes only. Design Shop items have their own saving: order three or more and save 15%.

One-off project.

Cancellation outside the stated guarantee

If you cancel a project outside its stated guarantee, charges for completed work, agreed non-cancellable costs and demonstrable losses from reserved time that cannot reasonably be reallocated remain payable. We account for costs saved and take reasonable steps to reduce our losses, without charging twice for the same loss. We provide a breakdown and refund any payment exceeding the amount due. Your stated guarantee and applicable statutory rights are unaffected.

Lifetime Brand Hub access to your projects, version history and final files, including downloads.

Portal chat support for accessing your files and using your logo and brand guidelines. New design, additional revisions and strategic advice are separately paid work.

Additional work is quoted and agreed before we start.

Support hours: Monday–Friday, 9am–5pm UK time.

You could produce a logo this afternoon. What you cannot produce is the judgement about which logo makes a customer choose you over the firm down the road, and that comes from having done it several hundred times. The tools got cheaper. Knowing what to do with them did not. You are buying the decision, not the file.

For a single asset, often you should. It stops working when the brand, the website and the marketing all have to agree with each other, because then you are managing three specialists and holding the plan together yourself. This is one contract, one contact, and parts designed to fit.

We design around your business, audience and goals. Our portfolio shows previous clients’ briefs, not a fixed house style. If you have specific requirements or a direction in mind, share them before ordering and we’ll help you confirm the right package.

If none of your first three visual concepts feels right, we create one additional concept free, within the approved brief. Your two visual revision rounds remain available to refine your chosen direction.

It is, because the brief is structured and the work is scheduled. The time most design projects lose is spent waiting, not designing. You see the delivery date before you pay and we hold it, and if your project genuinely needs longer we will say so before you order rather than after.

Name one decision-maker at the start. They gather your team’s comments and send us one consolidated set per round. It keeps the work clear and on schedule, and stops the design being pulled in different directions.

A dedicated project manager leads your project and is your single point of contact. They bring in the specialists your package needs, from researcher and designer to developer and performance marketer, and review every piece before it reaches you.

Lifetime Brand Hub access: Brief, uploads, progress & files.

Designer access: Chat & comments on designs.

Video calls: 3 × 45 minutes.

Replies: Within 1 working day.

Working hours: Monday–Friday, 9am–5pm UK time.

Upload it with your brief and tell us what you want to retain or change. We will confirm the direction before designing.

You receive 3 visual identity concepts and choose 1 for development.

Yes. Two strategy revision rounds and two visual revision rounds are included. Strategy is approved before visual design begins. Send one consolidated set of feedback per round. Changes to approved strategy or scope are quoted separately. Corrections to our mistakes do not consume revisions.

PDF brand strategy informed by deep research, defining audience, positioning, messaging, vision, values, and commercial and marketing direction.

Primary logo, alternative layout and standalone icon where applicable, in full colour, black and white. Colour palette with HEX, RGB, CMYK and Pantone references; heading and body font specifications; patterns and icon set.

PDF brand manual including moodboards and covering logo use, clear space, minimum sizes, colours, typography and visual elements. Includes guidance on using the brand strategy.

Final artwork in AI, EPS, SVG and PDF formats, plus PNGs with solid and transparent backgrounds where applicable. RGB for digital; CMYK and Pantone spot-colour files for print, in appropriate formats.

No. This package supplies your brand assets and guidance. Website builds, packaging layouts and marketing collateral are separate services.

We specify your brand fonts in the manual. Specifically requested third-party fonts remain subject to their own licences and are excluded from the copyright ownership transfer.

Copyright ownership of the final approved original work transfers to you on full payment. Specifically requested third-party assets and fonts are excluded from the transfer and remain subject to their own licences.

Trademark registration is not included in this package.

21 working days.

Includes revisions. Starts when we receive your completed brief and required files. Feedback and approval must meet agreed deadlines to keep delivery on schedule.

Yes. Ask us about a wider scope. We will confirm the additional work, price and timing before you proceed.

We combine AI tools with professional design expertise. AI helps us explore directions quickly; your designer shapes, refines and polishes the final result. You get a custom logo, not AI-generated artwork.

Yes. Request our NDA through the portal chat and we will supply it through your Brand portal before getting to work.

50% upfront. Remaining 50% after approval, before final files and handover.

Yes. Our packages are designed to complement each other, and you can receive a multi-package discount when combining services across categories. Choose Brand, Website, Marketing and a Creative Pass together, or combine the services you need.

Choose one tier per category. For example, combine Brand Core with Website Growth, rather than Brand Core with Brand Mastery. Your applicable multi-package discount is confirmed before payment.

The 20% bundle saving applies to packages and Passes only. Design Shop items have their own saving: order three or more and save 15%.

One-off project.

Cancellation outside the stated guarantee

If you cancel a project outside its stated guarantee, charges for completed work, agreed non-cancellable costs and demonstrable losses from reserved time that cannot reasonably be reallocated remain payable. We account for costs saved and take reasonable steps to reduce our losses, without charging twice for the same loss. We provide a breakdown and refund any payment exceeding the amount due. Your stated guarantee and applicable statutory rights are unaffected.

Lifetime Brand Hub access to your projects, version history and final files, including downloads.

Portal chat support for accessing your files and using your logo and brand guidelines. New design, additional revisions and strategic advice are separately paid work.

Additional work is quoted and agreed before we start.

Support hours: Monday–Friday, 9am–5pm UK time.